At Sungrow, they believe that real service is more than just a transaction. Real service is about building lasting relationships with our customers, providing support before, during, and after the sale. Our commitment to real service is reflected in our project consultancy, system design, and product experience services, as well as our global network of service engineers and regional spare part warehouses.
Real Service Begins Before the Purchase
Real service begins before a customer even makes a purchase. At Sungrow, our project consultancy and system design services help customers choose the right solar power inverter for their needs and ensure that their energy system is optimized for maximum efficiency. Our product experience service includes system training, product installation, and commissioning, ensuring that customers have the knowledge and support they need to get their energy system up and running smoothly.
Real Service Continues After Delivery
Real service doesn’t end after delivery. At Sungrow, our experienced service engineers are available at service stations worldwide to provide ongoing support and maintenance for our solar power inverters. To minimize downtime, we maintain regional spare part warehouses fully stocked with original parts for fast delivery. We provide training in all aspects of operation, maintenance, and project management required for the installation, ensuring that our customers have the knowledge and support they need to keep their energy system running smoothly.
Building Lasting Relationships with Our Customers
Sungrow, as a leaidng solar power inverter manufacturer, believes that real service is about building lasting relationships with our customers. They keep in touch with our customers, providing ongoing support and maintenance, and helping them optimize their energy systems for maximum efficiency and performance. They understand that our success depends on the success of our customers, and they are committed to providing the support and expertise they need to achieve their goals.
